Andrea Millwood-Hargrave was Research Director of the Broadcasting Standards Commission, now part of Ofcom. She joined the BSC in February 1991. The Commission’s role was to produce codes of practice, consider audience complaints and to conduct research and monitoring on standards and fairness in broadcasting. She commissioned a varied programme of broadcasting research looking at areas within the remit. In addition she oversaw the Independent Television Commission’s audience attitudinal research programme (conducted jointly with the BSC) and consulte for the Radio Authority in this area. She serves as an expert on the Council of Europe Committee looking at on line democracy issues, having previously served on a Committee considering universal access and harmful and illegal content on the Internet. Before joining the Commission, Andrea was Director of Planning (Marketing) for the first satellite broadcasting outfit in the UK and was also in at the start of cable television in the UK. She began her working career in the media for one of the commercial television companies.